Day: February 22, 2019

Hacks on Managing Application Uptime

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When managing a system, the primary purpose is to keep your end users informed. When there are down times in your software, your audiences need to know about it. The people to let know about the problem are those that will blame you because of inconvenience and those expected to rectify the problem. Without stressing too much on the matter, just let the inconvenienced know that you are doing something about it. You don’t have to go into details. Just let them know the duration they are expected to wait…

Business Technology Improves the future of Customer Service and Support

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  Technology is a science and it is used to help improve life on a practical level. Technology is often used to make life easier. Computers, mechanical processes, machinery and advanced forms of engineering are different ways that technology is utilized in modern society. The business field is one area of society that employs the use of technology. Keep reading to find out what business technologies are best suited to help customers with service and support. Communicating Technologies for Advanced Customer Service Interactions All businesses utilizes traditional customer service processes…

How to Ensure You Have Quality Workers

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  Your employees depend on sufficient training to get their best work done. You can delegate this task to the Human Resources department or have a training period at the time your employees are hired. However, there are times when you may have to provide additional training to your team. Unfortunately, you never want your employees to learn important tasks as they go along. An employee can avoid company liability by teaching your staff what needs to be done. You can create a strong workforce with the proper employee training.…

Giving Customers a Platform to Talk

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  One of the best things that you can do as an entrepreneur for your clients is give your customers a platform that they can use so that they can share their opinions. Often times, business do not leave enough room for customers to send their feedback. Even with businesses that allow the customer to reach out, customers are still feeling as if they are not being heard. This is often because of the fact that some of the businesses are taking a long time to actually reach out to…

The Importance of Penetration Testing

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  Penetration testing, also known as pen testing, is a form of ethical hacking used to reveal vulnerabilities in a network’s device. It is a common practice for companies to hire “good hackers”, or white hackers, to test their security system. This helps the company to pinpoint areas of weakness which can be updated with stronger defenses. Penetration testing is a difficult skill, therefore, several years of training in software engineering, computer science, or some related field is usually required to be successful in the penetration testing field. Due to…

The Evolution of Virtual Assistants

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Ever feel like you are lacking time in your life due to tacks requiring completion? How about feeling all stress up due to the fact you have time limits to me archives to organize and emails to answer? Apparently, this is how acquiring an income is achieved. But then again nobody said that you have to do it all by yourself. The solution? Virtual Private assistance and sometimes known by the terms voice assistance or just simply Virtual Assistant. What is a Virtual Personal Assistant you may be asking? The site…