Remote Workforce – The Future of CX

Sudden lockdown and work from home amid COVID-19 has increased the need for remote telesales jobs and remote CX agents. The reason behind this is flexibility and comfort. Employers have also seen the benefits of remote work amid COVID-19, which has never been thought about. Many companies liked the concept of remote work, especially in the customer support world. As a result, there has been a sudden increase in the demand for remote jobs for customer support and telesales. If you also want to hire remote CX agents, then you…